• Prices are in US dollars and subject to change
• Prices do not include 12% federal taxes
• Security/damage deposit of $250.00
  

RENTAL POLICIES

• In order to make a vacation rental reservation, we require 50% of the total rental amount as a reservation deposit, plus security deposit.  
• In order to reconfirm a vacation rental reservation, we require the balance 60 days prior to the arrival date. Except for Christmas and New Year's week when the balance must be paid 90 days prior to the arrival date. 
• Security deposits are returned within 15 days after departure. Villas Playa del Carmen keeps 10% as a handling fee.
• Cancellations and refunds for low and high season vacation rental reservations: 
  • A full refund is given if cancellation notices is given 60 days minimum prior arrival. Less $250.00 processing fee.
  • A 40% refund of deposit is given between 59 to 32 days prior to arrival.
  • There is no refund if cancellation is made less than 31 days prior to arrival.
• Cancellations and refunds for Christmas and New Year's vacation rental reservations: 
  • A full refund is given if cancellation notices is given 90 days minimum prior arrival. Less $250.00 processing fee.
  • A 25% refund of deposit is given between 89 to 62 days prior to arrival. 
  • There is no refund if cancellation is made less than 61 days prior to arrival.